FAQ

Who should use this HealthCheck tool?

These Healthchecks are designed to help small and medium non profit organisations measure their governance and financial management performance and procedures.

The Governance Healthcheck should be completed by either one board member, or by individual Board members, as part of a group.

The Financial Healthcheck will deliver the most accurate results if completed by members of your board or committee of management. At a minimum, it can be completed by your Treasurer or Finance Manager.

For best results, all board members will complete the checks separately, allowing the tool to identify areas where respondents’ answers have varied.

What happens once I complete the Healthcheck?

Once all you have completed the Governance and/or Financial Healthcheck, we will collate and analyse the responses and produce a detailed report.

This report identifies areas your governance can improve and provides appropriate resources to get you started. Recommended actions will be broken down by urgency, with those requiring ‘Immediate Attention’ listed first.

Items are also labelled by subject area, for example ‘Risk’ or ‘Composition’. We strongly recommend you read this report at a board level.

The Good Governance Healthcheck only provides a general indication of the health of your organisation’s governance. It is not an exhaustive list of all aspects of good governance nor is it an exhaustive audit.
It’s recommended you run the Healthcheck annually to assess and monitor your progress.

The Good Governance Healthcheck is an initiative of the Victorian Council or Social Service, made possible with support from the Helen Smith MacPherson Trust.

What does it cost?

This tool is 100% free. There’s no catch.

The Good Governance Healthcheck is an initiative of the Victorian Council or Social Service, made possible with support from the Helen Smith MacPherson Trust.

What do some of these words mean?

Some words appear frequently in questions and answers throughout the Healthchecks:

Board/Committee of Management
The governing body of an organisation. The board is a collection of individuals (board members) that form the ‘leadership group’ of an organisation. The board is primarily responsible for governing, overseeing the affairs of, and making strategic decisions for an organisation and on behalf of its members. For more information visit NFP Law.

Members
People and/or organisations who are members of your organisation. Members can have rights and obligations under both the law that regulates the type of organisation they are a member of (for example a Victorian incorporated association) as well as the organisation’s rules themselves. For more information visit NFP Law.

Rules/Constitution/Governing Document
The written set of rules governing an organisation, setting out in writing the systems for controlling and
managing the organisation. For more information visit NFP Law.

What is ‘Good Governance’?

There are many definitions of ‘Good Governance’ however for the purposes of this tool it may be defined as the process of ensuring that an organisation acts in an ethical, lawful and just manner and uses the resources at its disposal in the most effective and efficient ways.

One of the most valuable asserts of a community service organisation is its reputation. Adhering to good governance principles and practices will ensure that your organisation will be known as a good and worthwhile community services agency.

What can the Healthcheck tool do?

This tool can help you assess the health and standards of your organisation’s governance. It is a self-assessment tool which will enable you to determine those areas of your organisation where governance is strong and those areas where improvements need to be made.

The Governance Healthcheck is a set of statements of good practice. For each statement, you need to consider the extent to which your organisation is achieving good practice. By the end of the Healthcheck you will be able to tell if the governance of your organisation is healthy and up-to-standard or not…and whether you need additional help.

You may also like to run the Healthcheck again after a year or two to assess and monitor your progress.

What can't the Healthcheck Tool do?

While there are some basic principles of good governance that every organisation should adopt, because of the differing sizes and complexities of community service organisations different levels of governance standards may be appropriate.

The Governance Healthcheck only provides a general indication of the health of your organisation’s governance. It is not an exhaustive list of all aspects of good governance nor is it an exhaustive audit.

Feedback? Questions?

We are dedicated to continuously improving this tool. We welcome comments and feedback about this tool.

Send feedback.

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